“You’re in good hands” – campaign materials about hand hygiene for the control of Health Care Acquired Infections in (Flemish) residential care centers.

Contact information:  

Vlaams Agentschap Zorg en Gezondheid (The Flemish Agency for Care and Health), Belgium (Flanders)

Karolien Rottiers,[email protected]


Originally developed by: Vlaams Agentschap Zorg en Gezondheid (The Flemish Agency for Care and Health) – www.zorg-en-gezondheid.be
Country of origin: Belgium (Flanders)
Year of development: 2009-2012
Last updated: 2012
Next update: Probably 2014
Available in the following languages: Dutch
Reason for not fulfilling the requirements: Not available in English

Type of tool: tool for system change, training and education, evaluation and feedback, reminding staff in the workplace, promotion of a safety culture, information of patients and relatives

Short description

The campaign is based on the previous project ‘Training MRSA problems in the nursing home sector’ from 2006, as an initiative of the former Minister of Welfare and Health. 

The first edition of the campaign took place in 2009. The objective was (is) – by spreading posters, leaflets and a presentation for internal training – to sensitize and motivate the care providers (of residential care centers) to pursue proper hand hygiene in the fight against health care associated infections.
The second edition in 2010 had the same message as the first campaign, but put an extra focus on wearing care gloves, manicured (hygienic) nails and the banning of jewelry on hands and arms.
During the third edition in 2012 we presented hygiene cards and a second leaflet for residents to focus on precautionary measures in the prevention of health care associated infections. During this last edition, the authors presented an updated version of the “Script for Infection Policy in the Flemish nursing homes”.This script/plan should help the residential care centers to develop a preventive infectious disease policy.
The campaigns were developed in collaboration with the sector of the residential care centers and the parent organisations (FOS, FERUBEL, VVSG and Zorgnet Vlaanderen).

Target audience

First target: the care providers (of residential care centers);
Second target: residents and their relatives / visitors

Applicability (setting e.g. inpatient care, outpatient care, long term care etc.)

The tools are specifically developed for the care centers for the elderly, but can also be used by a wider range of health care providers (home care, rehabilitative centers, …).

Information on how the tool has been applied/tested in practice

All tools are presented to the sector by an infosession at the start of the campaigns. Care centers can apply the materials for free, but actually there are no specific guidelines or obligations. More specific guidelines for use and monitoring will be made in consultation with the Flemish Agency of Care Inspection (first thematical inspections are planned for the end of 2013).

Needed resources (financial, material, human)

Tools are printed and sent by post.
If necessary (for the PaSQ project) the tools need to be translated (into English) and reformatted.

Needed time for implementation

Tools (printed) are ready to use.

Strengths and limitations

– contemporary, informative but not pedantic
– the campaign and the tools are developed with and approved by the parent organisations
– the campaign message has a direct link with the conditions for recognition
– there aren’t actually any obligations or specific guidelines for the care centers to use the tools