133-750 / Health Care Professionals’ (HCP) licensing

GOP Information
Organisation sharing the GOP
Related practices from PaSQ database
Agency – HALMED


Incident reporting and learning system
Professional licensing
Patient safety culture / Patient safety climate
Surveillance of Patient Safety
GOP Description
Implementation level
Clinical settings
Complete Health Care sector (for example hospitals, GPs, pharmacies,etc.
-raising awareness of adverse drug reactions (ADR) reporting
– establishing good reporting practices among HCPs
– motivating HCPs to report ADRs through continuing professional education (CPE) certification system (CPE points)
In order to raise awareness and establish good practices among HCPs regarding ADR reporting, a CPE certification system was established. In collaboration with Medical Chamber and Chamber of Pharmacy, HCPs are awarded with CPE points for each ADR report.
Timeframe implementation
If stakeholders are interested and willing to participate – arround 2 months
Implementation tools available
– contracts with professional Chambers
– resources to keep track of reporters’ credit points
Implementation cost
Half administrative person/day
Method used to measure the results
Raised awareness and establishment of good practices among HCPs regarding ADR reporting are measured on an annual basis through the measurement of the number and quality of ADR reports received from HCPs.
Number of ADR reports in Croatia (2005. – 2011.)

Year 2005. 2006. 2007. 2008. 2009. 2010. 2011.
Medicines 336 579 655 611 776 983 1831
Vaccines 162 194 192 654 389 331 191

Since 2007 Medical Chamber increased the value of credit points from 0,5 to 2 and in 2006 Chamber of Pharmacy started with awarding credits to pharmacists.

Analysis of the results
Number of ADRs reported by medical doctors increased significantly and the share of ADR reports from pharmacists increased from 0 % in 2005 to 25 % in 2011.
Implementation barriers
Did you find implementation barriers?
Please describe implementation barriers
Restriction from the Chamber of Pharmacists in the maximum number of credit points which can be awarded to a single pharmacist per year.
Describe the strategies used to overcome the barriers (If needed)
Ongoing negotiations with the Chamber representatives.
Other information
Other information about the GOP that you would like to add (Link or attached document)
There is no specified text here