Professional-quality interventions in health facilities are often hampered by staff resistance or so-called culture and lack of awareness of patient safety . The hierarchical organizational system in Polish medical structures, strict organizational subordination, reluctance to share knowledge, internal confidence of health workers that they will not make mistakes in their decisions and frequent refusal to accept criticism and suggestions from colleagues are embarrassing the so-called organizational culture . .
This helps to limit creative thinking without taking preventive measures against the risk, which is only in theory to ensure the safety of patients. To begin to speak seriously about health safety issues, it is important to build patient awareness of the principles of safe management or the “Safety Culture” popular in the United States.
Along with the marketing strategy, organizational culture, standardization of procedures, time of access to information, staff qualifications and modern material base are one of the main factors determining the success of any organization. It is considered as a stable set of values, beliefs and assumptions that characterize the organization. It can be understood as all the basic assumptions that a certain group invented, discovered or made while learning to solve problems, adapt to the environment and internal integration.