Formation of organizational culture in a medical institution


The formation of a safe organizational culture in medical institutions includes the behaviors and attitudes of many staff that contribute to achieving a high level of safety. The most important are:

A great collective precaution: it’s awareness building

Medical personnel say that an error can be made at any time, but that the error cannot be ignored, but that immediate action must be taken to eliminate the cause of the error or the likelihood of its occurrence in the future. It is also important to draw conclusions from the errors and threats that arise, analyze them and take appropriate preventive measures as a team.

Responsibility for your and your partners’ actions that affect patient safety:

  • always report to the subgroup (person) about errors, adverse events or actions that threaten the safety of the patient,
  • take corrective or preventive measures aimed at eliminating or reducing any emerging security threats to an acceptable level;
  • consider patient safety as a priority in current work,
  • to be vigilant during regular medical activities,
  • speak out on any issues that affect or may affect the safety of patients;
  • intolerance and intolerance of any behavior of employees that threatens or endangers the safety of the patient.

Ability to freely express opinions without fear of professional consequences and personal injuries, which are especially important for the safety of patients, to exchange views with observations, staff.