IHI Knowledge Center

Originally developed by: Institute for Healthcare Improvement (IHI)
Country of origin: USA
Year of development:
Last updated:
Next update:
Available in the following languages: English

Type of tool: tool for system change, tool for training and education, tool for reminding staff in the workplace, tool for evaluation and feedback, tool for promotion of a safety culture, tool for information of patients and relatives

Short description

The Knowledge Center offers tools, change ideas, measures to guide improvement, IHI white papers, audio and video, improvement stories, and more.

Getting Started: How to Improve: Learn about the Model for Improvement, forming the improvement team, setting aims, establishing measures, and selecting and testing changes.

Measures:  Measurement is a critical part of testing and implementing changes; measures tell a team whether the changes they are making actually lead to improvement.

Changes for Improvement:  While all changes do not lead to improvement, all improvement requires change. The ability to develop, test, and implement changes is essential for any individual, group, or organization that wants to continuously improve.

Improvement Stories: To accelerate our collective learning, and in the spirit of “all teach, all learn,” the stories and improvement reports shared on IHI.org describe the improvement journeys and experiences of individuals, teams, and organizations.

Tools: Many organizations have developed tools in the course of their improvement efforts — for example, successful protocols, order sets and forms, instructions and guidelines for implementing key changes — and are making them available on IHI.org for others to use or adapt in their own organizations.

IHI White Papers: IHI’s Innovation Series white papers are designed to share with readers the problems IHI is working to address; the ideas, changes, and methods we are developing and testing to help organizations make breakthrough improvements; and early results where they exist.