Human factors and patient safety culture resources collection

Originally developed by: National Patient Safety Agency (NPSA) / National Health Service (NHS)
Country of origin: UK
Year of development: 2002-2012
Last updated:
Next update:
Available in the following languages: English

Type of tool: tool for system change, tool for training and education, tool for evaluation and feedback, tool for promotion of a safety culture

Short description

The Patient Safety website of the NHS provides a collection of resources from the UK which can help healthcare professionals improve patient safety in their organisation. The available tools range from alerts and guidance to toolkits and data reports.

To reduce the likelihood of incidents occurring, patient safety needs to be addressed at an institutional level, ‘from trust board to ward’, as well as by designing out errors in processes and equipment. The National Reporting and Learning Service encourages healthcare organisations to foster a culture of patient safety and to consider human factors when designing and implementing systems and process. Resources include:

·      Seven steps to patient safety, a series providing detailed guidance on how to improve patient safety locally

·      The Manchester Patient Safety Framework (MaPSaF), a tool to help NHS organisations assess their progress in developing a safety culture